Shipping & Return Policy

Shipping

Rippd currently ships exclusively within the United States. Because hemp-derived cannabinoid laws vary by state and local jurisdiction, certain Rippd products may be restricted or unavailable in specific areas. Availability is determined based on your shipping address at checkout.

Customer Responsibility

By placing an order with Rippd, you acknowledge and agree that you are 21 years of age or older, the products you purchase are legal in your jurisdiction, and you are responsible for complying with all local and state laws. Rippd reserves the right to limit or restrict product availability based on shipping address, cancel orders that may violate applicable laws, and refuse or refund any order we believe cannot be legally fulfilled. If your order is canceled due to shipping restrictions, you will be notified by email and refunded for any affected items.

Processing & Delivery

Orders typically process within 1–3 business days. Tracking information is provided once your order ships. Delivery times vary based on carrier and location. All Rippd packages ship in discreet, unbranded packaging to protect your privacy.

Return Policy

We stand behind the quality of every Rippd product and aim to make the return process straightforward and fair.

How to Start a Return

To initiate a return, contact our customer care team at support@werippd.com Our team will provide step-by-step instructions, including where to send your item and how to prepare it for shipment. Returned products must be shipped back within the approved return window.

Eligible Returns

We accept returns on products that are unopened, unused, in original packaging, and purchased directly from the official Rippd website. Please have your order number or receipt available when contacting support. If your product has been opened and you are unsatisfied, we still encourage you to reach out — in certain cases we may offer a replacement, store credit, partial refund, or alternative resolution at our discretion.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, notify us within 7 days of delivery. We will resolve the issue by sending a replacement at no cost or issuing a full refund. Please include your order number, a brief description of the issue, and photos of the product and packaging if available.

Refund Processing

Once your return is received and inspected, you will receive an email confirmation with the review outcome. Approved refunds are issued back to your original payment method and most refunds process within 7–10 business days, though timing may vary depending on your bank or payment provider.

Clearance & Sale Items

All discounted, promotional, or clearance items are final sale and are not eligible for return or refund.

Exchanges

Rippd only processes exchanges for items that are defective or damaged. If your product qualifies, we will replace it with the same item (subject to availability). To request an exchange, contact support@werippd.com.